Concierge Functions for Call Screening and Call Forwarding

The concierge screen will show your defined concierge tasks and allow you to add/edit or delete these defined actions. A Concierge task allows you to set up special call handling rules to provide automatic Forwarding or Call Screening. You can define a rule for a specific incomming phone number or establish a default rule. When setting up a rule, you can define specific times on certain days where this rule should be active.

The Concierge function provides a flexible method of screening and forwarding calls anytime or at specific times and on certain days of the week. Call Screening treatments can be applied to a call for the following reasons:

• The phone is Not Assigned (no MAC address)
• The phone is Out of Service
• The phone is in Do Not Disturb mode
• The phone is about to ring for a new call
• The phone rang and there was No Answer
• The phone is Busy on another call