Adding a Concierge Task to automatically handle incoming calls

You first need to enter a name this task will be called for you to identify it later. The incoming number is the number that will be used to trigger the defined actions. You will be able to choose from a list of available actions that are determined by your level of service. Not all of these possible actions may then appear for your level of service.

• Callblock: Block this incomming number
• Forward to number: Forward this call to another phone
• Forward to VoiceMail: Forward this call directly to voicemail
• Find-Me: Select a Find-Me Follow-Me list that you have defined
• Priority Call: Incoming call will be accepted even if DoNotDisturb is activated
• Virtual Ring: Caller will not ring through but will hear the phone ringing but it’s going nowhere
• Forward when Busy: If this call comes in while you are on the phone - forward it to another number
• Forward when no Answer: If there is no answer, forward this call to another number

Once you select an action, the time of day and days of the week where this action or task will be appear. You have the option of making this action active for "All Day" and "Everyday" or selecting a range of days with start/stop times. It is possible to setup a concierge task then that will provide special handling for up to three different date/time settings.

Additionally, you have a default action that can handle any date/time situation that is not specifically defined in one of the other three definitions.

You do not need to define three actions necessarily. You can have one only or one plus the default. Any combination should be accepted.

Once this task is saved, it will take effect immediately. You can edit your concierge task defintition anytime and there is no real limititation on the number of tasks you create but only one per incoming number.

Note: Your End Time must be greater then your Start Time